Many of our services have changed as we respond to the latest government and expert advice around the worldwide Covid-19 outbreak.
We continue to work hard to minimise disruption to essential services while taking all possible precautions to maintain strict social distancing rules and to protect staff and residents.
Please see below for our latest service update information:
Council Buildings, Places and Events
The following venues and places are closed:
Barrow Park, Vickerstown Park, Hindpool Urban Park are open, but if you use these for your daily exercise please use social distancing guidelines.
Public events: For the most up to date information about each of Barrow in Furness’s public events, please visit the event organisers website.
All council owned carparks are now free to park in for the foreseeable future.
Money and Benefits
Work and Pay: We understand people having to self-isolate may have concerns about whether they will get paid away from work. Here is the link from central government. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees
Claiming Benefits: See https://www.understandinguniversalcredit.gov.uk/coronavirus/ for information about temporary arrangements for those affected by coronavirus. The Universal Credit helpline is 0800 328 5644 Monday to Friday, 8am to 6pm
Council Tax : We appreciate that this is a difficult time for many of our residents and that the COVID-19 virus is having a significant impact on the economy.
Your Council Tax pays for our essential services that are delivered to all residents in the Borough, so it is really important that if your circumstances have not changed that you continue to pay what you should, If you are struggling to pay your Council Tax, there is support available and the Council can help you if you have been affected. Please email firstname.lastname@example.org or phone (01229) 404242
Gas and electric pre-pay meters: If you are having problems topping up due to self-isolation or having financial difficulties, please contact your utility provider. If you are not sure who your supplier is, use Find My Supplier https://www.findmysupplier.energy/webapp/index.html
Housing Service & Homelessness Advice and Assistance
If you are calling to report an emergency repair or homelessness please call: 01229 833311
The housing advice service and homelessness service are closed, We will deal with your enquiry as quickly as we can, but we can't provide a face to face service at this time.
If you believe you have nowhere to stay immediately you should call our Homelessness Team on Tel: 01229 876458 or 01229 876374 or alternatively out of office hours Tel 01229 833311
If you have any form of accommodation in which you can remain it is essential that you stay where you are and do not access these services.
During this extremely challenging period, services are especially busy, remaining accommodation is scarce and prioritised for those in acute need.
In an emergency contact Tel : 01229 833311
Crematorium and Cemeteries
Following government guidance, the number of mourners allowed at the Crematorium has been reduced. Those who do attend are encouraged to follow social distancing guidelines and refrain from handshaking, hugging and kissing.
All attendees must follow the NHS advice on staying at home if they are affected by coronavirus. This may mean that they have to miss the funeral, postpone, or have a memorial service at a later date.
Our office is closed to the public and contact will be by phone or email only. Our cemetery grounds remain open and please observe social distancing guidelines.
Household waste and recycling collections
Currently the collection of your recycling and refuse is continuing as normal, any updates will be on our website.
Green waste collection is suspended
Bulky waste collection is suspended
No more bins will be delivered
Litter bin collections will be suspended or reduced to focus on collecting your bins from home.
Please do not get in touch with the council, if your street hasn’t had their bin collected at its usual time, as we will be doing what we can to collect it the same day.
Our crews are working hard to make sure all rubbish is removed, but we have less staff in work. There are more people at home and cars parked on the street making it longer to get down them all and more rubbish to collect in your bins. We want to make sure we get to every home. Please keep your extra waste to a minimum and be kind and respectful to staff trying to keep things going.
Thank you for making the effort not to create extra waste. This includes not clearing out unwanted household items, furniture and garden waste - this is not essential and can wait until the tip and garden waste service is up and running again. Please keep your area looking clean and tidy.
Flytipping - please report this on Barrow BC website. We will prioritise urgent cases only.
Disposing of tissues and cleaning materials – If you have coronavirus symptoms, personal waste, such as used tissues and disposable cleaning cloths, should be stored securely in a tied bag and placed inside another bag. This should then be kept separate from your other rubbish for 72 hours. After 72 hours please place the bags containing the personal waste into your usual outdoor household bin. This is to protect staff when collecting rubbish. See further advice from Public Health England.
Household Recycling Centre
Cumbria County Council Household Waste and Recycling Centre at Walney Road, Barrow-in-Furness will be closed until further notice.