Anti-Social Behaviour & COMMUNITY TRIGGER


Barrow Borough Council’s Public Spaces Protection Order has been extended and varied with effect from 22 March 2022 and will remain in place for the next three years.

What is a PSPO?

Local Authorities were granted powers to introduce Public Space Protection Orders (PSPO) in 2014 through section 59 of the Anti-Social Behaviour, Crime and Policing Act 2014. PSPOs replaced previous legislation and introduced wider discretionary powers to deal with nuisances or problems which harm the local community’s quality of life.

An order is intended to ensure that people can use and enjoy public spaces, living safely from anti-social behaviour. An order will specify an area where activities are taking place that are detrimental to the quality of life of those in the area and can impose conditions and restrictions on people using the specified area.

Breaking an order is a criminal offence, which can result in a fixed penalty notice (FPN) of £100 or prosecution.  If prosecuted, an individual could be fined up to £1,000.  Only those aged over 18 or over can be issued with a FPN.

The following PSPO is in force throughout the Borough of Barrow-in-Furness (changes to the original Order are shown in the second link):

Community Trigger

Cumbria Community Safety Partnership, which includes the police, the council and registered housing providers, works together to tackle anti-social behaviour and hate incidents.

The Community Trigger is a process you can use to ask agencies to review their response to anti-social behaviour or hate incidents you have reported.

What is the Community Trigger?

If someone has reported Anti-Social Behaviour but no action has been taken, you will be able to tell us about it under the Community Trigger.

The reporting threshold is:

•       You have reported 3 or more incidents relating to the same problem in the past 6 months to the Council, Police or your landlord, and no action has been taken.


•       You have made 5 reports about the same problem in the past 6 months to the Council, Police or their landlord and no action has been taken.


•       1 incident or crime motivated by hate in the last 3 months and no action has been taken.


What is meant by no action taken?

  • The reported problems have not been acknowledged – i.e. no one contacted you to advise what action would be taken.
  • The reported problems have not been appropriately investigated.
  • Your vulnerability and/or the potential for harm has not been considered and this has affected potential service delivery.
  • No action has been taken because information has not been shared between partners and this has affected potential service delivery.


What is not suitable for a Community Trigger?

•       If someone has reported Anti-Social Behaviour and received a service but the problems are ongoing;

Contact the agency you are working with to tell them what is happening.

•       If you have reported Anti-Social Behaviour and received a service but you’re unhappy with the service received or action taken;

Submit a complaint under the agency’s complaints procedures.


Application Process

You need to fill out our community trigger referral form giving details of the case. You can download, print and complete a copy of the referral form here: Community Trigger (Word Format) or (PDF Format). The Community Trigger is designed to ensure that there is a review where cases have been reported and no action has been taken. It is not a complaints procedure.

If your case meets these criteria you will be notified within five working days. Your case will be reviewed and recommendations may be made as to how the case can progress will be reported to you within ten working days.

If you have difficulty accessing or completing the form, please contact: Democratic Services Officer, Democratic Services, Town Hall, Duke Street, Barrow-in-Furness, Cumbria, LA14 2LD. Email: Tel No: 01229 876543.

Number of Applications made for ASB Case Reviews:

2014/15 = 0

2015/16 = 0

2016/17 = 0

2017/18 = 0

2018/19 = 0

2019/20 = 0

2020/21 = 0

2021/22 = 0

I don’t meet the criteria, what do I do now?

Anti-social behaviour (ASB) and Hate Incidents

If this is the first time you are reporting this issue or concern, you can report it by:

  • Contacting Cumbria Constabulary on 101 or utilise
  • Report directly to your housing office or housing association, if you are a tenant of a social landlord.  If you are a tenant of Barrow Borough Council Housing Service, report incidents of ASB to (01229) 876578 or email: 

 Public Protection Services (formerly Environmental Health), including noise and animal welfare


Abandoned vehicles, Fly-tipping & Graffiti 


In emergencies, always call 999.