Access to Information


The Freedom of Information Act 2000 ("The Act") gives members of the public and any interested bodies the right to request official information held by public bodies, including Barrow Borough Council.

We will acknowledge your request upon receipt and send you a response within 20 working days. The information you require may already be available online so you can access it immediately.

More information can be found in the Council's Policy Statement.

Information available online

Our transparency page on the website provides an overview of the types of information we hold and where you can find it.

Our open data page contains a range of information and data produced by the Council, all of which is free to download and re-use.

Below are links of popular information and there is more information in the Publication Scheme.

Information we do not hold

County Council Services

If your request relates to one of the services below, we do not provide these services and you will need to send it directly to Cumbria County Council at:  

  • Schools and Education
  • Social Services
  • Highways, Roads & Transport
  • Parking on the street
  • Adoption & Fostering
  • Trading Standards
  • Libraries

How to request information

  1. On-line

  2. Email us at:

  3. Send us a letter to: Freedom of Information, Borough of Barrow-in-Furness, Town Hall, Duke Street, Barrow-in-Furness, Cumbria, LA14 2LD 

Although we will try to provide you with the information you request, there will be some occasions where we may refuse your request if:

  • It is too costly to collate the information you require
  • It is a repeat request or a vexatious request
  • One of the exemptions under the FOI act apples

If we do refuse your request, we will notify you of this and the reasons why as soon as possible.

If you would like so see more information on the exemptions to providing information, it is available in the FOI Act link to FOI Act.

Right to review

If unhappy with the way your request for information was handled, you can ask for an internal review by emailing: and your appeal will be dealt with by the Corporate Support Manager.

If you are not happy with the outcome of the appeal, you can appeal directly to the Information Commissioner for a decision, contact details are below.

Information Commissioner's Office
Wycliffe House
Water Lane

Telephone: 01625 545 700