Every five years the Council appoints independent building surveyors to carry out a detailed survey of all our council stock – houses, garages, communal areas and shops. Why is this survey being carried out? The results of the survey will generate comprehensive information about the condition of our stock and will help us plan and prioritise future maintenance and improvement works and to make informed investment decisions over future years. Who is doing the surveys? Rand Associates have been appointed as the surveyors to carry out the surveys during the course of this year. Surveyors from Rand Associates will write to everyone in advance to let them know when the survey will be carried out. If needed they will offer out-of-hour appointment slots. They will provide contact details including a dedicated freephone number should you have any queries or if you require any special provisions to be made about your personal circumstances. On arrival at your home, surveyors will show their photo ID and each survey should take no longer than 30 minutes to complete - it will include an inspection of key components, such as kitchens, bathrooms, heating systems, roofs, pointing, chimneys, rendering and electrical installations. Surveyors will not require internal access to Leaseholders’ properties. The surveying period will run from July to November. Any queries? As mentioned, all Rand Associates surveyors will be carrying identification badges, but if you have any concerns or queries, please contact Cathy Kirk on (01229) 876523. Your co-operation in allowing the surveyors access to your property to carry out these vital surveys would be much appreciated.