You can access most Barrow Borough Council services online (https://www.barrowbc.gov.uk) and payments can still be made using our 24 hour automated payments line on 0845 603 1510. Please Note, calls to this number cost 7p per minute plus your telephone company's network access charge.

If you have an enquiry, you can email us using the addresses listed below.

Public Protection Services: envhealth@barrowbc.gov.uk
Bins, waste collection, flytipping, street cleaning and recycling: streetcare@barrowbc.gov.uk
Env Protection/Public Health: environment@barrowbc.gov.uk
Homelessness and Housing Tenancy Support: housing-1@barrowbc.gov.uk
Council Tax: counciltax@barrowbc.gov.uk
Benefits: benefits@barrowbc.gov.uk
Commercial/Licensing: commercial@barrowbc.gov.uk
Building Control for dangerous structures only: buildcontrol@barrowbc.gov.uk
Customer Services for any other urgent enquiries: customerservices@barrowbc.gov.uk
NNDR: nndr@barrowbc.gov.uk Please note the business support information below.

For Emergency Homelessness and Housing Advice: During office hours tel. 01229 876599 | Out-of-office hours: 01229 833311

Customer Service Survey 2021

Our Council Plan clearly articulates we want to put our residents at the heart of all we do. We want to ensure all our customers have a positive experience when engaging with the Council.

Our Customers are defined as anyone who lives, works in or visits Barrow Borough.

We are currently reviewing our Customer Service and would like to listed to our customers’ views.

Please take time to complete this short survey to feed into the review process to help us improve our Customer Service – the consultation will end on 11 June, 2021.

Customer Survey

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