High volume of calls to Revenues & Benefits Team

Our Revenues & Benefits Team is again experiencing a high volume of calls, so please accept our apologies if you're struggling to get through, and thank you for your patience and understanding.

Alternative ways to contact the team are given below, but we'd also like to remind customers of the Council's zero tolerance policy.  Any customer who telephones the Town Hall and is verbally aggressive to staff will be advised should they continue the call will be terminated.

 If your enquiry is non-urgent, please email:

  • counciltax@barrowbc.gov.uk or
  • benefits@barrowbc.gov.uk

Alternatively, pop into the Town Hall and see a member of our Customer Services Team.

You may also find the information you need on the Revenues & Benefits pages